CRM (Customer Relationship Management) software used to be dominated by large enterprise software companies. Now we have lots of fantastic CRM software alternatives especially in the Software-as-a-Service scene.
The 800-pound gorilla is Salesforce – a more “complete” package, expensive and more likely to be used only by larger organizations. But there are great alternatives to Salesforce, one is SugarCRM. Then you have a number of other alternative approaches to CRM, ranging from Highrise, a super-simple CRM, to more recent startups such as Close.io.
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